This Privacy Policy explains how WebTechGenix ("we", "us", or "our") collects, uses, stores, and shares personal information when you visit our website, submit a form, request a service, communicate with our team, or otherwise interact with us. This policy applies to the website located at webtechgenix.com and its published pages.
We are committed to being transparent about the information we collect and how it is used. If you do not agree with the practices described in this policy, you should not submit information through our forms or use features that require personal information.
Information We Collect
We collect only the categories of information described below, which are necessary to respond to enquiries and deliver our services.
Information you provide directly
Full name
Business email address
Phone number
Company or business name
Website URL
Service requirements, project details, budget range, and timeline (when provided)
Messages and enquiry details submitted through contact, audit, or enquiry forms
Communication records from emails or telephone conversations
Information collected automatically
IP address
Browser type and device information
Approximate geographic location (derived from IP address)
Pages visited and referral source
Form and website interaction data
Cookie identifiers (where applicable)
Payment and billing information
If you purchase a paid service, payment-card information is processed by the selected payment provider and is not stored directly by WebTechGenix unless we explicitly notify you otherwise. We may retain billing records, invoices, and transaction identifiers for accounting and record-keeping purposes.
How Information Is Collected
We collect personal information through the following methods:
Information you submit directly through contact, audit, or enquiry forms on our website
Email or telephone communication with our team
Service agreements and related onboarding documentation
Website cookies and similar technologies (described in the Cookies section below)
Our built-in analytics tools, which record anonymous usage events
Approved third-party integrations used to operate the website
We do not currently operate a newsletter subscription, a live chat widget, or a third-party advertising pixel on this website. If we add any of these features in the future, this policy will be updated before personal information is collected through them.
How We Use Information
We use the information we collect for the following purposes:
Responding to your enquiries and requests
Providing requested audits, consultations, or proposals
Delivering contracted services and managing client relationships
Communicating about projects, support, and deliverables
Processing payments and maintaining billing records
Improving website usability, performance, and content
Measuring marketing activity and understanding how visitors find our website
Protecting the website from spam, fraud, or misuse
Meeting legal, regulatory, and contractual obligations
Sending marketing communication where you have provided permission or another valid legal basis exists
We do not sell your personal information. We do not share your information in a manner that would constitute a "sale", targeted advertising, or cross-context behavioural advertising under applicable privacy laws.
Legal Bases for Processing
Where applicable privacy law requires a legal basis for processing personal information, we rely on the following:
Consent — when you voluntarily submit information through a form or agree to receive marketing communication
Contract — when processing is necessary to provide a service you have requested or to take steps before entering into an agreement
Legitimate interests — when processing is necessary for our legitimate business operations, such as responding to enquiries, improving the website, and protecting against misuse
Legal obligation — when processing is required to comply with applicable law or regulatory requirements
Depending on your location, the following privacy laws may apply to your use of this website:
India — the Digital Personal Data Protection Act, 2023 (DPDP Act), as our business is located in India
European Economic Area, the United Kingdom, and Switzerland — the GDPR and UK GDPR, where you are located in those regions
California, United States — the CCPA and CPRA, where you are a California resident
The rights available to you and the specific obligations that apply to us depend on your location and the applicable law. This policy is not intended to override any rights granted to you by applicable privacy law.
Cookies and Tracking Technologies
Cookies are small text files stored on your device by your browser. We use the following categories of cookies and similar technologies on this website:
Essential cookies — required for the website to function, including authentication and security. These cannot be disabled.
Embedded-content cookies — set by third-party embeds such as the Google Maps map on our Contact Us page. These may be set when the embedded content is loaded.
We do not currently set preference cookies, analytics cookies, or advertising cookies directly on this website. Our built-in analytics records anonymous usage events without using third-party advertising or analytics cookies.
You can manage or delete cookies through your browser settings. Most browsers allow you to refuse non-essential cookies or alert you when cookies are being sent. Disabling essential cookies may affect website functionality. If a cookie consent banner is added in the future, non-essential cookies will not be loaded before consent where consent is legally required.
Analytics and Advertising Tools
This website uses a built-in analytics feature provided by our hosting platform (Base44) that records anonymous usage events, such as which pages are visited and which forms are submitted. This feature does not use third-party advertising cookies or cross-site tracking pixels.
We do not use Google Analytics, Meta (Facebook) Pixel, Microsoft Clarity, or any third-party advertising or analytics network on this website. If we add any such tool in the future, we will update this policy and, where required, obtain your consent before non-essential tracking is activated.
Third-Party Services
The following third-party services are used to operate this website. Each service has its own privacy policy that governs how it handles personal information.
Service provider
Purpose
Information involved
Provider privacy link
Base44 (platform hosting and database)
Hosts this website, stores form submissions, runs backend functions, and provides built-in usage analytics.
Information submitted through contact and audit forms (name, email, phone, business, website, message, service requested) and anonymous usage events.
Displays an interactive map of our office location on the Contact Us page.
Google may collect IP address, browser information, and interaction data related to the embedded map. Cookies may be set by Google when the map is loaded.
We do not use a third-party CAPTCHA, a live chat widget, a newsletter or email-marketing platform, a CRM, or a scheduling tool on this website at the date of this policy. Verified additions will be listed here before personal information is processed through them.
How Information May Be Shared
We do not sell your personal information. We may share information with the following categories of recipients where it is necessary for the purposes described in this policy:
Hosting and infrastructure providers that operate this website and store form submissions
Providers of communication tools used to respond to your enquiry
Payment processors, where a paid service is purchased (card data is handled by the processor, not stored by us)
Professional advisers, such as accountants or legal counsel, where necessary for legitimate business needs
Contractors or sub-processors working under appropriate confidentiality obligations
Government, regulatory, or law-enforcement authorities where we are legally required to disclose information
A buyer or successor in the event of a genuine merger, acquisition, or sale of our business, subject to applicable law
Service providers receive only the information reasonably necessary to perform their function and are expected to protect it in accordance with applicable law and their own privacy policies.
International Data Transfers
Our business is located in India, and our website is hosted on a cloud platform whose infrastructure may process or store information in countries other than your own. When you submit information through our forms, your information may be transferred to and processed in India and in the regions where our service providers operate.
Where applicable privacy law requires safeguards for international transfers (for example, under the GDPR), we rely on appropriate transfer mechanisms or the protections provided by our service providers. We take reasonable steps to ensure that information is handled in a manner consistent with this policy and applicable law.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. The retention period depends on several factors:
Whether your enquiry resulted in an active client relationship
The terms of any service agreement or contract
Accounting, tax, and record-keeping requirements
Whether you have consented to ongoing communication and whether consent has been withdrawn
The need to resolve disputes, protect against misuse, or defend legal claims
Applicable legal and regulatory obligations
When information is no longer needed, we delete it or anonymise it so that it can no longer identify you. We do not publish fixed retention periods unless they are verified and documented. If you would like to know the retention period that applies to your information, please contact us using the details in the Contact Information section.
Data Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or loss. These measures include storing form submissions in a managed database provided by our hosting platform, using honeypot fields to reduce form spam, and limiting access to information to authorised personnel who need it to perform their role.
No method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us promptly.
Your Privacy Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal exceptions
Request that we restrict or object to the processing of your information
Withdraw consent at any time where processing is based on consent
Opt out of marketing communications at any time
Request data portability of your information in a structured, commonly used format, where applicable
Manage advertising or tracking preferences through your browser settings
Submit a complaint to the applicable data-protection authority in your jurisdiction
To exercise any of these rights, please contact us at info@webtechgenix.com. We will respond within a reasonable timeframe and may need to verify your identity before processing your request, using information you have already provided or by requesting additional details necessary to confirm your identity safely.
The specific rights available to you and the conditions that apply depend on your location and the applicable privacy law. Some rights may be limited where overriding legal obligations or legitimate business interests apply.
Marketing Communications
We will only send marketing communications where you have provided permission or another valid legal basis exists. Submitting a contact or audit form does not, by itself, enrol you in marketing communications unless you have separately agreed to receive them.
If you receive marketing emails from us, you can unsubscribe at any time by:
After you unsubscribe, we will stop sending marketing communications promptly, though you may still receive service-related or transactional messages necessary to fulfil a request or contract.
Third-Party Websites and Services
Our website may contain links to third-party websites, services, or embedded content (such as the Google Maps embed on our Contact Us page). We do not control the privacy practices of these third parties and are not responsible for their handling of personal information. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website and services are intended for business users and the general public seeking professional digital marketing and web development services. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can investigate and take appropriate steps to delete it.
AI Tools and Automated Processing
At the date of this policy, we do not process personal information submitted through our website forms using automated AI tools that produce legally significant decisions about you. Form submissions are stored in our database and reviewed by our team to respond to your enquiry.
If we introduce AI-enabled features that process personal information in the future, we will disclose this before relevant information is processed. Such disclosure will explain what information is processed, why the tool is used, whether a human reviews important outputs, whether data is sent to a third-party AI provider, and how you can request human assistance. We do not make solely automated decisions with legal or similarly significant effects based on your information unless this is verified and properly disclosed with the safeguards required by applicable law.
Please do not submit passwords, payment details, API keys, account credentials, or other sensitive information through our forms unless we explicitly request it for a verified purpose.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we publish material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
If we make significant changes that affect your rights, we will provide a prominent notice on our website or, where appropriate, notify you directly before the change takes effect.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the details below.
28–30, JDA Market, Shri Hans Marg, Gopalpura Bypass Road, Jaipur, Rajasthan, India
Business name: WebTechGenix (trading name).
Data Protection Officer: We have not designated a Data Protection Officer. Privacy enquiries are handled by our team at the email address above.
This Privacy Policy is provided for informational purposes and does not constitute legal advice. It should be reviewed by a qualified privacy professional or lawyer before publication to ensure it meets all applicable legal requirements for your specific business and the markets you serve.